Multiple access gates not responding to open gate requests

Incident Report for Parkable

Resolved

All impacted access gates are online and operational.
Posted Jan 13, 2026 - 11:10 NZDT

Update

All access gates are back online, we will continue to monitor the issue.
Posted Jan 13, 2026 - 10:34 NZDT

Monitoring

Some access gates have come back online, we will continue to monitor until the issue is fully resolved.
Posted Jan 13, 2026 - 09:15 NZDT

Update

We are continuing to investigate issues with the access gates. We have notified all affected admins and are working closely with our provider to establish an estimated time to resolution (ETR).
Posted Jan 13, 2026 - 08:06 NZDT

Identified

An issue with one of our providers has caused issues with a number of access gates, we will continue to monitor and update as some come back online and respond to requests.
Posted Jan 13, 2026 - 07:34 NZDT
This incident affected: Access gates.